At Paternity For Life, we understand that for many clients this will be the first time they have undertaken DNA testing. We also understand that DNA testing can be a highly emotional process for everyone involved.
Throughout our many years of experience in DNA and Paternity DNA testing, we have been able to refine our process to make it as simple and convenient for our clients as possible. This also allows us to deliver the accurate, prompt and reliable service we strive for.
Our checkout process is a simple, one-page form that allows us to collect all of the information we require in one step, so that nothing is missed.
Our friendly and knowledgeable customer support team are available throughout the entire DNA testing process, from placing your initial order right through to understanding your results. Please feel free to contact us at any time if you need help.
We have developed a simple 6 step process to help you get the answers you need.
*Turnaround times are calculated from the date we receive your samples at our laboratory, and we endeavor to have results out within this timeframe. For a small amount of cases, results may be delayed. This may be due to incorrect paperwork, or if repeat testing is required due to low DNA concentration and/or contamination. If we expect your results will not be out within the anticipated time frame, we will notify you as soon as possible. The easiest way to avoid delays in receiving your results is to carefully follow our DNA sample collection instructions that come with your kit.
How to Collect Your DNA Sample
The video below explains the next steps to completing your test with Paternity For Life. For our non-legal DNA tests, samples are collected using a simple and painless mouth swab. Collecting the sample is so easy it can be done yourself, at home.
Please note: These instructions are only relevant for our non-legal tests. If you need a Legal DNA Test, the collection procedure is slightly different. Please contact us for more information.